CoverNote
Join the pilot
Alpha · try it today
Nobody should have to guess what someone else knew.
CoverNote writes the note a colleague needs to cover a role: what to do, what to leave alone, and who to call. The person covering reads it in fifteen minutes and starts on Monday.
Two minutes on your phone. Use public or made-up details; the alpha stores nothing.
Covering the support desk
- Do
- Triage the queue at 9 and 2. Escalate outages to on-call engineering.
- Leave alone
- Refund policy changes; they wait for the lead's return.
- Call
- Finance for refunds over $500. The vendor desk for login outages.
Built from SOPs your team confirmed.
How it works
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1
Outline your organisation
Answer a few questions. CoverNote drafts the roles, the procedures each role runs, and the hand-offs between them.
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2
Plan a leave
Pick a role and the dates. Your team confirms what is right before anything counts.
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3
Hand over, then hand back
The cover gets a short note to work from. When the person returns, a plan shows what changed while they were away.
Steps, never people
CoverNote describes how work gets done. It has no place to score or watch a person.
People confirm, AI proposes
Nothing a model drafts is true until someone who does the work says so.
Not a wiki, not a chatbot
One short note per absence, so the person covering knows what Monday looks like.
Join the pilot
We're looking for a few teams to try CoverNote on a real role before someone's next leave.